# Elevated API errors and timeouts

- Provider: [Perplexity](https://down.guide/perplexity)
- Level: confirmed
- Impact: Degraded
- lasted 37m
- started 2026-10-09 22:38 UTC
- id: DWN-4b77187947
- Official page: https://status.perplexity.com/incidents/01M4HD3DNF1K94CR5D51C37RRN

## Updates from Perplexity
### 2026-10-09 22:38 UTC: investigating
Users may experience errors or timeouts when making API requests. We are investigating elevated API errors and timeouts.

### 2026-10-09 23:01 UTC: monitoring
The issue causing elevated API errors and timeouts has been mitigated.

### 2026-10-09 23:10 UTC: monitoring
Correction to our previous updates: we do not believe the API was affected by this incident and it remains operational.

### 2026-10-09 23:15 UTC: resolved
The issue affecting the Website, App, and Computer has been resolved. All services are operational. The API remained operational throughout this incident.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).