# Degraded Performance of Phrase TMS (EU) starting on November 3, 2026 10:28 CET

- Provider: [Phrase](https://down.guide/phrase)
- Level: confirmed
- Impact: Partial outage
- lasted 20m
- started 2026-11-03 09:40 UTC
- Project management
- eu
- id: DWN-7df89cd13b
- Official page: https://stspg.io/z8lpk02mc7v0

## Root cause
> Our team is actively working to identify the root cause and restore full functionality as quickly as possible.

[Postmortem](https://stspg.io/z8lpk02mc7v0)

## Updates from Phrase
### 2026-11-03 09:40 UTC: investigating
We are currently investigating an issue affecting the Style Guides landing page in our EU region. Customers may experience difficulty accessing Style Guides, Content Groups and Phrase Ecosystem pages within Phrase TMS. Our team is actively working to identify the root cause and restore full functionality as quickly as possible.

### 2026-11-03 10:01 UTC: resolved
The issue affecting the Style Guides landing page in our EU region has been resolved. Access to Style Guides, Content Groups, and Phrase Ecosystem pages within Phrase TMS has been restored. We will continue to monitor the situation and implement further improvements to prevent recurrence.

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