# Degraded Performance of CAT Web Editor Component

- Provider: [Phrase](https://down.guide/phrase)
- Level: confirmed
- Impact: Degraded
- lasted 2h 16m
- started 2025-04-23 04:47 UTC
- CAT web editor
- apac
- id: DWN-7e657b2de2
- Official page: https://stspg.io/44t2y2qvjfdr

## Updates from Phrase
### 2025-04-23 04:47 UTC: investigating
Users based in Asia reported issues with CAT web editor. Our engineering team is investigating the issue.

### 2025-04-23 05:31 UTC: investigating
We are continuing to investigate the issue.

### 2025-04-23 05:56 UTC: identified
The team found an issue in the index configuration of the database, and is actively trying to fix it as soon as possible.

### 2025-04-23 06:13 UTC: monitoring
The team deployed a fix that reduced the database load, and all clusters are running smoothly since then. We are continuing to monitor the situation.

### 2025-04-23 07:03 UTC: resolved
The incident has been resolved.

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