# Performance Disruption of Phrase TMS (EU) between 11:35 AM and 11:46 AM CEST on October 15, 2026

- Provider: [Phrase](https://down.guide/phrase)
- Level: confirmed
- Impact: Major outage
- lasted 40m
- started 2026-10-15 09:44 UTC
- Analytics, API, CAT web editor +6
- eu
- id: DWN-dc4e16ef94
- Official page: https://stspg.io/gfw6lnp8nqfh

## Root cause
> Our team is actively working to identify the cause and restore full functionality as quickly as possible.

[Postmortem](https://stspg.io/gfw6lnp8nqfh)

## Updates from Phrase
### 2026-10-15 09:44 UTC: investigating
We are currently investigating an issue affecting Phrase TMS services in the EU region, including the CAT editor, API, project management, translation memory, and related components. Users may experience errors or be unable to access these services at this time. Our team is actively working to identify the cause and restore full functionality as quickly as possible.

### 2026-10-15 09:58 UTC: monitoring
Services have stabilized and Phrase TMS in the EU region is now operating normally. We keep monitoring the situation.

### 2026-10-15 10:24 UTC: resolved
This incident has been resolved.

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