# Degraded Performance of Project management in Phrase TMS (EU) starting on September 1, 2026 16:12 CEST

- Provider: [Phrase](https://down.guide/phrase)
- Level: confirmed
- Impact: Partial outage
- lasted 2h 5m
- started 2026-09-01 14:18 UTC
- Project management
- eu
- id: DWN-f01b204ba7
- Official page: https://stspg.io/8nclqfbzx7ww

## Updates from Phrase
### 2026-09-01 14:18 UTC: investigating
We are currently investigating an issue causing slowness in the Jobs view within Phrase TMS (EU). Users may experience delayed load times or reduced performance when accessing project management features. Our team is actively working to identify the root cause and restore normal performance as quickly as possible.

### 2026-09-01 15:00 UTC: investigating
We have identified the root cause of the issue. Our team is actively implementing a fix. We will provide further updates as we make progress.

### 2026-09-01 15:34 UTC: monitoring
A fix has been deployed and we are monitoring the results. Customers might need to clear browser cache and close all opened tabs with TMS if still experiencing problems.

### 2026-09-01 16:23 UTC: resolved
The issue has been resolved and performance is stable.

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