# Phrase incident history

- **Phrase**: [Security Incident Affecting Phrase User Accounts](https://down.guide/phrase/DWN-5c2d479f75) (Degraded; lasted 0m; started 2026-11-06 16:44 UTC; us)
- **Phrase**: [Degraded Performance of Phrase TMS (EU) starting on November 3, 2026 10:28 CET](https://down.guide/phrase/DWN-7df89cd13b) (Partial outage; lasted 20m; started 2026-11-03 09:40 UTC; Project management; eu)
- **Phrase**: [Performance Disruption of Phrase TMS (EU) between 11:35 AM and 11:46 AM CEST on October 15, 2026](https://down.guide/phrase/DWN-dc4e16ef94) (Major outage; lasted 40m; started 2026-10-15 09:44 UTC; Analytics, API, CAT web editor +6; eu)
- **Phrase**: [Degraded Performance of Identity management - IDM (EU and US) between 9:02 AM CEST and 11:27 AM CEST on September 23, 2026](https://down.guide/phrase/DWN-d2338edc95) (Degraded; lasted 1h 15m; started 2026-09-23 08:48 UTC; Identity management - IDM (EU), Identity management - IDM (US); eu, us)
- **Phrase**: [Degraded Performance of Phrase Strings & Phrase TMS (EU) starting on September 10, 2026 06:52 CEST](https://down.guide/phrase/DWN-4e038f8bf7) (Partial outage; lasted 57m; started 2026-09-10 05:06 UTC; Translation center, Connectors; eu, us)
- **Phrase**: [Degraded Performance of Project management in Phrase TMS (EU) starting on September 1, 2026 16:12 CEST](https://down.guide/phrase/DWN-f01b204ba7) (Partial outage; lasted 2h 5m; started 2026-09-01 14:18 UTC; Project management; eu)
- **Phrase**: [Disruption of Gengo Translation Orders - API Timeouts Affecting Order Submission (Strings EU and US DC)](https://down.guide/phrase/DWN-e22573f203) (Partial outage; lasted 1d 20h; started 2026-08-31 15:06 UTC; Ordering, Ordering; eu, us)
- **Phrase**: [Degraded performance of TMS Project Management Component (EU and US DC) between August 31 2:26 PM CEST and August 31 5:57 PM CEST](https://down.guide/phrase/DWN-0542bfccce) (Major outage; lasted 3h 42m; started 2026-08-31 13:11 UTC; Project management, Project management; eu, us)
- **Phrase**: [Degraded Performance of Translation Memory Component in Phrase TMS (EU) between August 19, 2016 2:11 PM CEST and August 19, 2016 4:10 PM CEST](https://down.guide/phrase/DWN-505264a2d2) (Partial outage; lasted 1h 53m; started 2026-08-19 12:16 UTC; Translation memory; eu)
- **Phrase**: [Degraded Performance of Branching in Phrase Strings (EU) between August 6, 2026 03:45 PM CEST and August 7, 2026 10:46 AM CEST](https://down.guide/phrase/DWN-79b40dde04) (Partial outage; lasted 6h 45m; started 2026-08-07 07:27 UTC; Translation center, API; eu)
- **Phrase**: [Degraded Performance of Connectors in Phrase TMS (EU) on August 6, 2026](https://down.guide/phrase/DWN-da56028811) (Partial outage; lasted 5h 8m; started 2026-08-06 08:11 UTC; Connectors; eu)
- **Phrase**: [Degraded Performance of Phrase Orchestrator (EU) Next-Gen Workflow Engine between July 28, 05:15 AM CEST and July 28, 09:56 AM CEST](https://down.guide/phrase/DWN-9e1ade8c92) (Partial outage; lasted 4h 30m; started 2026-07-28 07:19 UTC; Next-Gen Workflow Engine; eu)
- **Phrase**: [Degraded Performance of Phrase Orchestrator (EU) Next-Gen Workflow Engine between July 27, 06:55 PM CEST and July 28, 02:14 AM CEST](https://down.guide/phrase/DWN-c3180e1131) (Partial outage; lasted 52m; started 2026-07-27 23:48 UTC; Next-Gen Workflow Engine; eu)
- **Phrase**: [Degraded Performance of Phrase Strings API (EU) between June 16, 2026 01:00PM CEST and June 17, 2026 11:00AM CEST](https://down.guide/phrase/DWN-2722199f00) (Degraded; lasted 0m; started 2026-07-20 12:53 UTC; eu)
- **Phrase**: [Degraded Performance of Phrase (EU & US) starting on July 16, 2026 17:24 CEST](https://down.guide/phrase/DWN-f2f667fa34) (Partial outage; lasted 3d 20h; started 2026-07-16 15:47 UTC; Identity management - IDM (EU), Identity management - IDM (US); eu, us)
- **Phrase**: [Performance Disruption of Phrase Orchestrator (EU) on July 16, 2026 between 4:07 PM CEST and 5:32 PM CEST](https://down.guide/phrase/DWN-eac1250c3a) (Major outage; lasted 1h 22m; started 2026-07-16 14:49 UTC; Workflow Builder; eu)
- **Phrase**: [Degraded Performance of Translation center in Phrase Strings (EU & US) between July 10, 2026 16:21 CEST and July 10, 2026 17:13 CEST](https://down.guide/phrase/DWN-e4ccd7c666) (Partial outage; lasted 1h 1m; started 2026-07-10 14:24 UTC; Translation center, Translation center; eu, us)
- **Phrase**: [Degraded performance of TMS Project Management Component](https://down.guide/phrase/DWN-59b0e22f47) (Degraded; lasted 57m; started 2026-07-08 12:57 UTC; Project management)
- **Phrase**: [Performance Disruption of Phrase TMS CAT Web Editor on July 7, 2026](https://down.guide/phrase/DWN-337ec76e01) (Partial outage; lasted 53m; started 2026-07-07 08:34 UTC; CAT web editor)
- **Phrase**: [Degraded Performance of Phrase Strings (EU) on June 22, 2026 from 12:52 PM CET to 02:57 PM CET](https://down.guide/phrase/DWN-d875b5926b) (Degraded; lasted 1h 47m; started 2026-06-22 11:20 UTC; Translation center; eu)
- **Phrase**: [Performance Disruption of Phrase TMS (EU & US) on June 3 from 16:39 to 17:02 CEST](https://down.guide/phrase/DWN-fe33336bd3) (Major outage; lasted 47m; started 2026-06-03 15:01 UTC; Analytics, API, CAT web editor +6; eu, us)
- **Phrase**: [Degraded Performance of Phrase TMS (EU) on May 27, 2026 starting at 8:33 PM CEST](https://down.guide/phrase/DWN-59559b658d) (Degraded; lasted 5d 13h; started 2026-05-27 20:19 UTC; File processing; eu)
- **Phrase**: [Degraded Performance of Phrase Analytics (TMS) and Phrase Data between May 4, 2026 and May 26, 2026](https://down.guide/phrase/DWN-1e06f5581f) (Degraded; lasted 20d 3h; started 2026-05-21 09:42 UTC; Analytics, Analytics)
- **Phrase**: [Degraded Performance of Phrase Strings Analytics on May 7, 2026 starting at 6:00 PM CEST](https://down.guide/phrase/DWN-abd3f9785a) (Degraded; lasted 0m; started 2026-05-19 14:59 UTC)
- **Phrase**: [Performance Disruption of Phrase TMS (EU) on May 13, 2026 between 2:12 PM CET and 2:31 PM CET](https://down.guide/phrase/DWN-1dba4e91d2) (Partial outage; lasted 0m; started 2026-05-13 13:49 UTC; Analytics, API, CAT web editor +6; eu)
- **Phrase**: [Performance Disruption of Phrase TMS CAT Term Base (EU) on February 23, 2026 between 1:27 PM CET and 1:48 PM CET](https://down.guide/phrase/DWN-bbcea0f88b) (Degraded; lasted 0m; started 2026-02-23 12:27 UTC; eu)
- **Phrase**: [Degraded Performance of Phrase Orchestrator (EU) Next-Gen Workflow Engine between February 05, 05:38 PM CEST and February 05, 08:13 PM CEST](https://down.guide/phrase/DWN-5ced3bf695) (Partial outage; lasted 2h 52m; started 2026-02-05 16:56 UTC; Legacy Workflow Engine; eu)
- **Phrase**: [Performance Disruption of Phrase TMS CAT Web Editor and Project Management (EU) on January 29, 2026 between 4:56 PM CET and 5:46 PM CET](https://down.guide/phrase/DWN-b86529c252) (Partial outage; lasted 54m; started 2026-01-29 16:51 UTC; CAT web editor, Project management; eu)
- **Phrase**: [Performance Disruption of Phrase TMS (EU) Project Management component between January 27, 2026, 10 AM UTC and 5:38 PM UTC](https://down.guide/phrase/DWN-0e588693dc) (Partial outage; lasted 7h 17m; started 2026-01-27 12:54 UTC; Project management; eu)
- **Phrase**: [Performance Disruption of Phrase Portal (EU) between January 15, 2026, 04:15 PM UTC and 06:03 PM UTC](https://down.guide/phrase/DWN-75ba56db56) (Major outage; lasted 1h 12m; started 2026-01-15 17:38 UTC; Phrase Portal (EU); eu)
- **Phrase**: [Degraded Performance of Phrase Orchestrator (US) Workflow Engine between January 09, 04:01 PM CEST and January 09, 05:49 PM CEST](https://down.guide/phrase/DWN-077101975c) (Degraded; lasted 39m; started 2026-01-09 16:17 UTC; Legacy Workflow Engine; us)
- **Phrase**: [Degraded Performance of Phrase TMS (EU) CAT Web Editor Component between December 29, 2025 09:50 AM CET and December 29, 2025 08:00 PM CET](https://down.guide/phrase/DWN-08187e4b3b) (Degraded; lasted 10h 15m; started 2025-12-29 08:45 UTC; CAT web editor; eu)
- **Phrase**: [Degraded Performance of Phrase TMS (EU) Term Base Component between December 9, 2025 04:10 AM CET and December 15, 2025 07:47 PM CET](https://down.guide/phrase/DWN-f3b42e3f1b) (Degraded; lasted 4d 22h; started 2025-12-10 11:42 UTC; Term base; eu)
- **Phrase**: [Degraded Performance of Phrase TMS (EU) Term Base Component between 08:39 AM CET and 09:08 AM CET on December 10](https://down.guide/phrase/DWN-a900c5b464) (Degraded; lasted 0m; started 2025-12-10 07:39 UTC; eu)
- **Phrase**: [Degraded Performance of Phrase (US) components between October 20, 10:08 AM CEST and October 20, 02:47 PM CEST](https://down.guide/phrase/DWN-be917e0636) (Degraded; lasted 2h 15m; started 2025-10-20 13:16 UTC; Translation center, Analytics, Workflow Builder +16; us)
- **Phrase**: [Degraded Performance of Phrase Orchestrator (EU & US) Workflow Engine Component between October 10, 10:10 AM CEST and October 10, 01:00 PM CEST](https://down.guide/phrase/DWN-fbc68329d4) (Partial outage; lasted 2h 42m; started 2025-10-10 10:52 UTC; Legacy Workflow Engine, Legacy Workflow Engine; eu, us)
- **Phrase**: [Performance Disruption of All Phrase TMS (EU) Components between October 10, 2025, 12:16 PM CEST and 12:26 PM CEST](https://down.guide/phrase/DWN-8bc447f750) (Major outage; lasted 0m; started 2025-10-10 10:17 UTC; eu)

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