# \[Serverless\]\[AWS\]\[us-east-1\] 5xx errors on some read and write operations

- Provider: [Pinecone](https://down.guide/pinecone)
- Level: confirmed
- Impact: Partial outage
- lasted 3h 22m
- started 2025-09-10 13:16 UTC
- AWS us-east-1
- us, us-east-1
- id: DWN-0fc2e0c90d
- Official page: https://stspg.io/q04c5pj0t2m3

## Updates from Pinecone
### 2025-09-10 13:16 UTC: investigating
We are currently investigating this issue.

### 2025-09-10 13:22 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-09-10 16:38 UTC: resolved
This incident has been resolved.

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