# \[Serverless\]\[AWS\]\[us-west-2\] 5xx errors on some read operations

- Provider: [Pinecone](https://down.guide/pinecone)
- Level: confirmed
- Impact: Partial outage
- lasted 4h 30m
- started 2025-09-10 12:52 UTC
- AWS us-west-2
- us, us-west-2
- id: DWN-135f0875ce
- Official page: https://stspg.io/7nw6yhg3r416

## Updates from Pinecone
### 2025-09-10 12:52 UTC: investigating
We are currently investigating this issue.

### 2025-09-10 13:16 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-09-10 17:22 UTC: resolved
This incident has been resolved.

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