# \[AWS\]\[us-east-1\] 5xx errors on read and write operations for some indexes

- Provider: [Pinecone](https://down.guide/pinecone)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 1m
- started 2026-05-13 20:14 UTC
- AWS us-east-1
- us, us-east-1
- id: DWN-260ed5d20e
- Official page: https://stspg.io/0707b83qf179

## Updates from Pinecone
### 2026-05-13 20:14 UTC: investigating
We are currently investigating this issue.

### 2026-05-13 20:16 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-05-13 21:15 UTC: resolved
This incident has been resolved.

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