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Pinecone

[Serverless][AWS][us-east-1] 5xx errors on read operations for some indexes

Partial outage Lasted 3h 18m · started · Pinecone's page

Level
confirmed
Worst impact
Partial outage
Components
AWS us-east-1
Regions
us, us-east-1
Down Index
38of 100

What to do

  • Check whether you use Pinecone AWS us-east-1 in us, us-east-1. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 18m it lasted.

    Anything that failed between 2026-01-15 12:12 UTC and 2026-01-15 15:30 UTC may need a replay.
  • Subscribe to Pinecone's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=pinecone works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Pinecone 4

  1. investigating

    We are currently investigating this issue.

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-4d4947223b

Is Pinecone still down?

No, this incident was resolved 2026-01-15 15:30 UTC. For Pinecone's live state, see https://down.guide/pinecone.

How long did it last?

3h 18m, from 2026-01-15 12:12 UTC to 2026-01-15 15:30 UTC, by the times Pinecone posted.

What was affected?

Pinecone named AWS us-east-1 in us, us-east-1.

What caused it?

Pinecone hasn't published a root cause. If it does, it shows here.

Where does this come from?

Pinecone's official status page, https://status.pinecone.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.