# \[Serverless\]\[AWS\]\[us-east-1\] 5xx errors on read operations for some indexes

- Provider: [Pinecone](https://down.guide/pinecone)
- Level: confirmed
- Impact: Partial outage
- lasted 3h 18m
- started 2026-01-15 12:12 UTC
- AWS us-east-1
- us, us-east-1
- id: DWN-4d4947223b
- Official page: https://stspg.io/27sn0745j130

## Updates from Pinecone
### 2026-01-15 12:12 UTC: investigating
We are currently investigating this issue.

### 2026-01-15 13:57 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-01-15 14:30 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-01-15 15:30 UTC: resolved
This incident has been resolved.

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