# \[Serverless\]\[AWS\]\[us-east-1\] 5xx errors on read operations for some indexes

- Provider: [Pinecone](https://down.guide/pinecone)
- Level: confirmed
- Impact: Partial outage
- lasted 15h 14m
- started 2025-09-02 22:46 UTC
- AWS us-east-1
- us, us-east-1
- id: DWN-4fa2b49693
- Official page: https://stspg.io/xqt748m0rhc5

## Updates from Pinecone
### 2025-09-02 22:46 UTC: investigating
We are currently investigating this issue.

### 2025-09-03 13:10 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-09-03 14:00 UTC: resolved
This incident has been resolved.

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