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Pinecone

Intermittent unavailability across all environments for some indexes

Partial outage Lasted 1h 27m · started · Pinecone's page

Level
confirmed
Worst impact
Partial outage
Components
us-west1-gcp, Console, AWS us-west-2, us-east1-gcp, AWS us-east-1, us-central1-gcp, AWS eu-west-1, us-west4-gcp, Azure eastus2, us-east4-gcp, GCP us-central1, us-west1-gcp-free, GCP europe-west4, us-west4-gcp-free, gcp-starter, eu-west1-gcp, eu-west4-gcp, asia-southeast1-gcp, asia-northeast1-gcp, asia-southeast1-gcp-free, Index Management, northamerica-northeast1-gcp, Inference, eastus-azure, Assistant, us-east-1-aws
Regions
apac, asia-northeast1, asia-southeast1, eu, eu-west-1, europe-west4, northamerica-northeast1, us, us-central1, us-east-1, us-east1, us-east4, us-west-2, us-west1, us-west4
Down Index
48of 100

What to do

  • Check whether you use Pinecone us-west1-gcp, Console, AWS us-west-2, us-east1-gcp and 22 more in apac, asia-northeast1, asia-southeast1, eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 27m it lasted.

    Anything that failed between 2026-01-02 16:31 UTC and 2026-01-02 17:58 UTC may need a replay.
  • Subscribe to Pinecone's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=pinecone works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Pinecone 3

  1. investigating

    We are currently investigating this issue.

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-55dc98f6f8

Is Pinecone still down?

No, this incident was resolved 2026-01-02 17:58 UTC. For Pinecone's live state, see https://down.guide/pinecone.

How long did it last?

1h 27m, from 2026-01-02 16:31 UTC to 2026-01-02 17:58 UTC, by the times Pinecone posted.

What was affected?

Pinecone named us-west1-gcp, Console, AWS us-west-2, us-east1-gcp and 22 more in apac, asia-northeast1, asia-southeast1, eu.

What caused it?

Pinecone hasn't published a root cause. If it does, it shows here.

Where does this come from?

Pinecone's official status page, https://status.pinecone.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.