# \[Serverless\]\[AWS\]\[us-east-1\] \`403 PermissionDenied\` errors for read and write operations on some indexes and assistants

- Provider: [Pinecone](https://down.guide/pinecone)
- Level: confirmed
- Impact: Degraded
- lasted 6m
- started 2025-09-15 15:52 UTC
- AWS us-east-1
- us, us-east-1
- id: DWN-84511daa71
- Official page: https://stspg.io/3cm068p245nv

## Updates from Pinecone
### 2025-09-15 15:52 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-09-15 15:58 UTC: resolved
This incident has been resolved.

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