# \[Serverless\]\[AWS\]\[us-east-1\] 5xx errors on some read path operations

- Provider: [Pinecone](https://down.guide/pinecone)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 2m
- started 2025-11-24 17:28 UTC
- AWS us-east-1
- us, us-east-1
- id: DWN-890a318cf8
- Official page: https://stspg.io/7ds9jx0smw6n

## Updates from Pinecone
### 2025-11-24 17:28 UTC: investigating
We are currently investigating this issue.

### 2025-11-24 17:30 UTC: identified
The issue has been identified and a fix is being implemented.

### 2025-11-24 17:31 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-11-24 18:30 UTC: resolved
This incident has been resolved.

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