# Increased file processing time for Assistant

- Provider: [Pinecone](https://down.guide/pinecone)
- Level: confirmed
- Impact: Degraded
- lasted 5h 35m
- started 2025-12-09 20:15 UTC
- Assistant
- id: DWN-afa39fb035
- Official page: https://stspg.io/slvtmfxk3fkx

## Updates from Pinecone
### 2025-12-09 20:15 UTC: investigating
Files uploaded to an assistant may take longer than expected to appear in chat and context requests during this time.

### 2025-12-09 20:30 UTC: identified
The issue has been identified and a fix is being implemented.

### 2025-12-09 23:40 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-12-10 01:50 UTC: resolved
This incident has been resolved.

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