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Pinecone

[Serverless][AWS][eu-west-1] 5xx on read requests

Partial outage Lasted 58m · started · Pinecone's page

Level
confirmed
Worst impact
Partial outage
Components
AWS eu-west-1
Regions
eu, eu-west-1
Down Index
35of 100

What to do

  • Check whether you use Pinecone AWS eu-west-1 in eu, eu-west-1. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 58m it lasted.

    Anything that failed between 2026-09-22 23:34 UTC and 2026-09-23 00:32 UTC may need a replay.
  • Subscribe to Pinecone's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=pinecone works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Pinecone 3

  1. identified

    The issue has been identified and mitigation is being actioned. A small percentage of read requests are impacted.

    provider

  2. monitoring

    We have mitigated the errors and are monitoring to ensure there is no reoccurrence.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-c255ae045b

Is Pinecone still down?

No, this incident was resolved 2026-09-23 00:32 UTC. For Pinecone's live state, see https://down.guide/pinecone.

How long did it last?

58m, from 2026-09-22 23:34 UTC to 2026-09-23 00:32 UTC, by the times Pinecone posted.

What was affected?

Pinecone named AWS eu-west-1 in eu, eu-west-1.

What caused it?

Pinecone hasn't published a root cause. If it does, it shows here.

Where does this come from?

Pinecone's official status page, https://status.pinecone.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.