# \[Serverless\]\[AWS\]\[us-west-2\] 5xx errors on read path operations for some namespaces

- Provider: [Pinecone](https://down.guide/pinecone)
- Level: confirmed
- Impact: Partial outage
- lasted 46m
- started 2025-12-03 15:53 UTC
- AWS us-west-2
- us, us-west-2
- id: DWN-c4802759bc
- Official page: https://stspg.io/6hd1rxbf2j4w

## Updates from Pinecone
### 2025-12-03 15:53 UTC: investigating
We are currently investigating this issue.

### 2025-12-03 16:15 UTC: identified
The issue has been identified and a fix is being implemented.

### 2025-12-03 16:31 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-12-03 16:40 UTC: resolved
This incident has been resolved.

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