# \[Serverless\]\[AWS\]\[us-west-2\] 5xx errors on the readpath

- Provider: [Pinecone](https://down.guide/pinecone)
- Level: confirmed
- Impact: Partial outage
- lasted 11h 7m
- started 2026-09-17 05:37 UTC
- AWS us-west-2
- us, us-west-2
- id: DWN-d03bc0a7d0
- Official page: https://stspg.io/rlkqfv38zkbb

## Updates from Pinecone
### 2026-09-17 05:37 UTC: investigating
We have identified the issue and we are in the process of mitigating.

### 2026-09-17 06:14 UTC: monitoring
We are recovering and are monitoring to ensure no further errors occur.

### 2026-09-17 16:44 UTC: resolved
This incident has been resolved.

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