# \[SERVERLESS\]\[AWS\]\[us-east-1\] Increased latency and 5xx errors for some indexes

- Provider: [Pinecone](https://down.guide/pinecone)
- Level: confirmed
- Impact: Degraded
- lasted 1h 15m
- started 2026-07-20 16:44 UTC
- AWS us-east-1
- us, us-east-1
- id: DWN-d0b68be357
- Official page: https://stspg.io/1l6gyphhdwc3

## Updates from Pinecone
### 2026-07-20 16:44 UTC: investigating
We are currently investigating this issue.

### 2026-07-20 17:46 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-07-20 18:00 UTC: resolved
This incident has been resolved.

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