# \[AWS\]\[us-east-1\] Prometheus metrics are unavailable through the Pinecone console or the metric proxy

- Provider: [Pinecone](https://down.guide/pinecone)
- Level: confirmed
- Impact: Degraded
- lasted 1h 5m
- started 2026-03-05 21:57 UTC
- AWS us-east-1
- us, us-east-1
- id: DWN-de6d925e95
- Official page: https://stspg.io/cnpqf9qk52v3

## Updates from Pinecone
### 2026-03-05 21:57 UTC: investigating
We are currently investigating this issue.

### 2026-03-05 22:34 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-03-05 23:02 UTC: resolved
This incident has been resolved.

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