# Pinecone Console loading slowly for some users

- Provider: [Pinecone](https://down.guide/pinecone)
- Level: confirmed
- Impact: Degraded
- lasted 20m
- started 2026-05-06 15:00 UTC
- Console
- id: DWN-f2a99e81b7
- Official page: https://stspg.io/9nyjqj9k830d

## Updates from Pinecone
### 2026-05-06 15:00 UTC: investigating
We are currently investigating this issue.

### 2026-05-06 15:15 UTC: monitoring
The hosting provider for app.pinecone.io experienced increased errors and latency starting at 15:00 UTC. At 15:15 UTC, they implemented a fix and are continuing to monitor the impact. This incident did not impact Pinecone APIs or services.

### 2026-05-06 15:20 UTC: resolved
This incident has been resolved.

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