# Emergency Maintenance - PingOne Advanced Services

- Provider: [Ping Identity](https://down.guide/ping-identity)
- Level: confirmed
- Impact: Degraded
- lasted 12m
- started 2026-10-24 15:28 UTC
- Australia Customer Admin Portal, Singapore Customer Admin Portal, Frankfurt Customer Admin Portal +3
- apac, au, eu, us
- id: DWN-380df83fb2
- Official page: https://stspg.io/zjmfxznzl0cr

## Updates from Ping Identity
### 2026-10-24 15:28 UTC: identified
We are performing emergency maintenance on the PingOne Advanced Services (P1AS) Profile repository services.
During the maintenance window, some profile and configuration service requests will be temporarily paused. There is no expected impact to end-user authentication or running customer workloads.
Customer consoles, including the PingFederate Administration console and self-service console, will remain available. Administrative APIs will also remain available.
The maintenance window is expected to extend through mid-next week. We will provide the confirmed schedule and a further update as soon as they are available.

### 2026-10-24 15:40 UTC: resolved
This incident has been resolved.

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