# PingOne MFA service disruption

- Provider: [Ping Identity](https://down.guide/ping-identity)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 15m
- started 2026-04-22 15:16 UTC
- PingOne MFA API, PingOne MFA
- id: DWN-502f75248f
- Official page: https://stspg.io/2rs2htpq1rq7

## Updates from Ping Identity
### 2026-04-22 15:16 UTC: investigating
We are currently investigating this issue.

### 2026-04-22 16:01 UTC: identified
We have identified the cause of the impact, and have begun working towards a mitigation

### 2026-04-22 16:01 UTC: monitoring
A fix has been implemented and we are monitoring post resolution

### 2026-04-22 16:31 UTC: resolved
This incident has been resolved.

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