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Ping Identity

PingID AP Degraded performance

Degraded Lasted 5h 55m · started · Ping Identity's page

Level
confirmed
Worst impact
Degraded
Components
PingID Authenticator, User Login, PingOne MFA
Down Index
21of 100

What to do

  • Check whether you use Ping Identity PingID Authenticator, User Login, PingOne MFA. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 5h 55m it lasted.

    Anything that failed between 2026-06-11 04:34 UTC and 2026-06-11 10:29 UTC may need a replay.
  • Subscribe to Ping Identity's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=ping-identity works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Ping Identity 3

  1. identified

    There is an issue with a third-party system supporting Google Android push notifications. Some users in the AP region might experience issues with receiving push notifications to their Android devices. We will provide the next update in approximately 60 minutes, or sooner as information becomes available. For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.

    provider

  2. monitoring

    The third-party system has stabilized, and error rates have subsided. We are actively monitoring the issues in the AP region.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-6173e549ba

Is Ping Identity still down?

No, this incident was resolved 2026-06-11 10:29 UTC. For Ping Identity's live state, see https://down.guide/ping-identity.

How long did it last?

5h 55m, from 2026-06-11 04:34 UTC to 2026-06-11 10:29 UTC, by the times Ping Identity posted.

What was affected?

Ping Identity named PingID Authenticator, User Login, PingOne MFA.

What caused it?

Ping Identity hasn't published a root cause. If it does, it shows here.

Where does this come from?

Ping Identity's official status page, https://status.pingidentity.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.