- Level
- confirmed
- Worst impact
- Degraded
- Components
- AD Connect & Routing Service
- Regions
- us
- Down Index
- 23of 100
What to do
Check whether you use Ping Identity AD Connect & Routing Service in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 15m it lasted.
Anything that failed between 2026-05-06 05:02 UTC and 2026-05-06 07:16 UTC may need a replay.Subscribe to Ping Identity's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=ping-identity works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Ping Identity 4
- investigating
Monitoring systems have detected an issue with Ping Identity's PingOne Service. The Incident response team has been notified and is currently working the issue. We will update this message when the incident has been identified. For additional questions please contact Ping Identity Technical Support by opening a case through The Community/Support site (https://www.pingidentity.com/en/account/sign-on.html), or follow this incident on https://status.pingidentity.com for real-time service updates.
provider
- identified
We identified the issue and its impacting customers in the US region and are working toward a resolution.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-9a95283d60
Is Ping Identity still down?
No, this incident was resolved 2026-05-06 07:16 UTC. For Ping Identity's live state, see https://down.guide/ping-identity.
How long did it last?
2h 15m, from 2026-05-06 05:02 UTC to 2026-05-06 07:16 UTC, by the times Ping Identity posted.
What was affected?
Ping Identity named AD Connect & Routing Service in us.
What caused it?
Ping Identity hasn't published a root cause. If it does, it shows here.
Where does this come from?
Ping Identity's official status page, https://status.pingidentity.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.