- Level
- confirmed
- Worst impact
- Degraded
- Components
- PingID Authenticator, PingID Server
- Down Index
- 16of 100
What to do
Check whether you use Ping Identity PingID Authenticator, PingID Server. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 28m it lasted.
Anything that failed between 2026-03-27 05:31 UTC and 2026-03-27 06:00 UTC may need a replay.Subscribe to Ping Identity's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=ping-identity works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Ping Identity 4
- investigating
Monitoring systems have identified a potential service degradation with Ping Identity's PingID Service. The incident response team has been alerted and is actively investigating the matter. We will provide updates once the root cause has been determined. Automated monitoring will continue to track affected components and will update their operational status as recovery occurs. For additional questions please contact Ping Identity Technical Support by opening a case through the Ping Customer Portal (https://www.pingidentity.com/en/account/sign-on.html), or follow this incident on https://status.pingidentity.com for real-time service updates.
provider
- identified
The issue has been identified and a fix is being implemented.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-a7312829bf
Is Ping Identity still down?
No, this incident was resolved 2026-03-27 06:00 UTC. For Ping Identity's live state, see https://down.guide/ping-identity.
How long did it last?
28m, from 2026-03-27 05:31 UTC to 2026-03-27 06:00 UTC, by the times Ping Identity posted.
What was affected?
Ping Identity named PingID Authenticator, PingID Server.
What caused it?
Ping Identity hasn't published a root cause. If it does, it shows here.
Where does this come from?
Ping Identity's official status page, https://status.pingidentity.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.