# PingID Service Service Degradation

- Provider: [Ping Identity](https://down.guide/ping-identity)
- Level: confirmed
- Impact: Degraded
- lasted 28m
- started 2026-03-27 05:31 UTC
- PingID Authenticator, PingID Server
- id: DWN-a7312829bf
- Official page: https://stspg.io/v0bg2nb35d7v

## Updates from Ping Identity
### 2026-03-27 05:31 UTC: investigating
Monitoring systems have identified a potential service degradation with Ping Identity's PingID Service. The incident response team has been alerted and is actively investigating the matter. We will provide updates once the root cause has been determined. Automated monitoring will continue to track affected components and will update their operational status as recovery occurs.
For additional questions please contact Ping Identity Technical Support by opening a case through the Ping Customer Portal (https://www.pingidentity.com/en/account/sign-on.html), or follow this incident on https://status.pingidentity.com for real-time service updates.

### 2026-03-27 05:38 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-03-27 05:51 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-03-27 06:00 UTC: resolved
This incident has been resolved.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).