Skip to main content
Ping Identity

Service degradation in PingOne For Enterprise Admin Console

Degraded Lasted 2h 50m · started · Ping Identity's page

Level
confirmed
Worst impact
Degraded
Components
Administration API, Administration Portal
Down Index
20of 100

What to do

  • Check whether you use Ping Identity Administration API, Administration Portal. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 50m it lasted.

    Anything that failed between 2026-06-04 22:52 UTC and 2026-06-05 01:43 UTC may need a replay.
  • Subscribe to Ping Identity's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=ping-identity works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Ping Identity 5

  1. investigating

    Ping Identity is aware of an issue impacting PingOne For Enterprise Admin Console. We are currently investigating. We will provide the next update in approximately 30 minutes, or sooner as information becomes available. For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. monitoring

    Service performance is improving. We are continuing to monitor the issue.

    provider

  4. monitoring

    Services have been restored. We are experiencing a delay in read operations immediately following writes to the Admin database. We are actively collaborating with the vendor to resolve this issue.

    provider

  5. resolved

    Service is fully restored.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-c5745c7bf9

Is Ping Identity still down?

No, this incident was resolved 2026-06-05 01:43 UTC. For Ping Identity's live state, see https://down.guide/ping-identity.

How long did it last?

2h 50m, from 2026-06-04 22:52 UTC to 2026-06-05 01:43 UTC, by the times Ping Identity posted.

What was affected?

Ping Identity named Administration API, Administration Portal.

What caused it?

Ping Identity hasn't published a root cause. If it does, it shows here.

Where does this come from?

Ping Identity's official status page, https://status.pingidentity.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.