# Service degradation in PingOne For Enterprise Admin Console

- Provider: [Ping Identity](https://down.guide/ping-identity)
- Level: confirmed
- Impact: Degraded
- lasted 2h 50m
- started 2026-06-04 22:52 UTC
- Administration API, Administration Portal
- id: DWN-c5745c7bf9
- Official page: https://stspg.io/46wtsc361qxx

## Updates from Ping Identity
### 2026-06-04 22:52 UTC: investigating
Ping Identity is aware of an issue impacting PingOne For Enterprise Admin Console. We are currently investigating.
We will provide the next update in approximately 30 minutes, or sooner as information becomes available.
For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.

### 2026-06-05 00:06 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-06-05 00:41 UTC: monitoring
Service performance is improving. We are continuing to monitor the issue.

### 2026-06-05 01:13 UTC: monitoring
Services have been restored. We are experiencing a delay in read operations immediately following writes to the Admin database. We are actively collaborating with the vendor to resolve this issue.

### 2026-06-05 01:43 UTC: resolved
Service is fully restored.

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