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Ping Identity

Elevated latency and error rate for PingOne Audit UI and Activities Endpoint

Degraded Lasted 2m · started · Ping Identity's page

Level
confirmed
Worst impact
Degraded
Components
Admin Console Dashboards
Down Index
10of 100

What to do

  • Check whether you use Ping Identity Admin Console Dashboards. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2m it lasted.

    Anything that failed between 2026-03-30 23:27 UTC and 2026-03-30 23:28 UTC may need a replay.
  • Subscribe to Ping Identity's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=ping-identity works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Ping Identity 3

  1. investigating

    In NA we're investigating alerts related to an increased error rate and latency for the activities endpoint, which exposes PingOne audit data in the Admin UI. End user use cases are unaffected.

    provider

  2. investigating

    We've taken action to bring the latency and error rates down to normal levels since 22:33 UTC.

    provider

  3. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-d91026c683

Is Ping Identity still down?

No, this incident was resolved 2026-03-30 23:28 UTC. For Ping Identity's live state, see https://down.guide/ping-identity.

How long did it last?

2m, from 2026-03-30 23:27 UTC to 2026-03-30 23:28 UTC, by the times Ping Identity posted.

What was affected?

Ping Identity named Admin Console Dashboards.

What caused it?

Ping Identity hasn't published a root cause. If it does, it shows here.

Where does this come from?

Ping Identity's official status page, https://status.pingidentity.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.