# PingOne for Enterprise dock and administration increasing errors

- Provider: [Ping Identity](https://down.guide/ping-identity)
- Level: confirmed
- Impact: Degraded
- lasted 8h 20m
- started 2026-09-16 14:46 UTC
- Administration API, Administration Portal, PingOne Dock
- id: DWN-dec24da28b
- Official page: https://stspg.io/1mwzl6hv2bl9

## Updates from Ping Identity
### 2026-09-16 14:46 UTC: investigating
Ping Identity is aware of an issue impacting PingOne for Enterprise dock and administration in the .com region. We are currently investigating.
We will provide the next update in approximately 30 minutes, or sooner as information becomes available.
For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.

### 2026-09-16 15:04 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-09-16 16:21 UTC: identified
We are continuing to work on a fix for this issue

### 2026-09-16 17:57 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-09-16 23:06 UTC: resolved
This incident has been resolved. 
If you continue to experience issues that may be related to this event, please contact Ping Identity Support at https://support.pingidentity.com.

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