# Payouts/Refunds API degraded

- Provider: [Plaid](https://down.guide/plaid)
- Level: confirmed
- Impact: Degraded
- lasted 2h 52m
- started 2026-07-23 11:41 UTC
- id: DWN-3c36e9ded4
- Official page: https://status.plaid.com/incidents/01KY7CEX9CDFFBM3FG40C1F2K9

## Updates from Plaid
### 2026-07-23 11:41 UTC: investigating
We are currently experiencing elevated error rates for Payouts/Refunds API calls. We are actively investigating and working to mitigate this issue.

### 2026-07-23 11:51 UTC: identified
We have identified the root cause of the issue and are actively working to mitigate the impact.

### 2026-07-23 12:25 UTC: monitoring
This issue has been mitigated. We are closely monitoring our systems as we recover.

### 2026-07-23 14:28 UTC: monitoring
This incident has been resolved.

### 2026-07-23 14:33 UTC: resolved
This incident has been resolved.

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