# Elevated Item add errors

- Provider: [Plaid](https://down.guide/plaid)
- Level: confirmed
- Impact: Degraded
- lasted 2h 13m
- started 2026-09-15 16:31 UTC
- id: DWN-9a2fdfcb69
- Official page: https://status.plaid.com/incidents/01M2JYHYKJAZV3FCRSJ11TJNRX

## Updates from Plaid
### 2026-09-15 16:31 UTC: investigating
We are currently experiencing elevated error rates for Item adds. We are actively investigating and working to mitigate this issue.

### 2026-09-15 18:26 UTC: identified
We have identified the root cause of the issue and are actively working to mitigate the impact.

### 2026-09-15 18:36 UTC: monitoring
This issue has been mitigated. We are closely monitoring our systems as we recover.

### 2026-09-15 18:45 UTC: resolved
This incident has been resolved.

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