# Service Disruption Impacting Chase connections

- Provider: [Plaid](https://down.guide/plaid)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 19m
- started 2026-10-21 03:18 UTC
- id: DWN-a59628a2fa
- Official page: https://status.plaid.com/incidents/01M5E7EYZMM1EW3MR58FMYMEMJ

## Updates from Plaid
### 2026-10-21 03:18 UTC: investigating
Chase is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Chase has resolved the issue.

### 2026-10-21 04:37 UTC: resolved
This incident has been resolved.

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