- Level
- confirmed
- Worst impact
- Degraded
- Down Index
- 23of 100
What to do
Check whether your product depends on PlanetScale. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 20h 49m it lasted.
Anything that failed between 2026-07-20 18:29 UTC and 2026-07-21 15:18 UTC may need a replay.Subscribe to PlanetScale's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=planetscale works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from PlanetScale 8
- investigating
Insights metrics are underreporting for Postgres and Vitess databases. Database traffic and connectivity are unaffected. We are actively investigating the Insights issue.
provider
- identified
We have identified the cause of reduced Query Insights metrics reporting and are working on remediations.
provider
- identified
We are continuing to work towards remediation.
provider
- identified
We have temporarily disabled Query Insights in Postgres development branches to relieve an overloaded component in the Query Insights processing pipeline. We are working to restore Query Insights to all branches as quickly as possible.
provider
- identified
We are seeing recovery of Query Insights across all branches, except for Postgres development branches which where we disabled Query Insights to relieve pressure on an overloaded component. We are working to restore Query Insights to development branches as quickly as possible.
provider
- identified
Query Insights is recovered across all branches except for Postgres development branches, where recovery is happening gradually. We are working to accelerate recovery of Query Insights Postgres development branches.
provider
- monitoring
Query Insights is gradually recovering across all Postgres development branches.
provider
- resolved
Query Insights functionality is restored on all Postgres development branches.
provider
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Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-9b2eda6fc0
Is PlanetScale still down?
No, this incident was resolved 2026-07-21 15:18 UTC. For PlanetScale's live state, see https://down.guide/planetscale.
How long did it last?
20h 49m, from 2026-07-20 18:29 UTC to 2026-07-21 15:18 UTC, by the times PlanetScale posted.
What caused it?
PlanetScale hasn't published a root cause. If it does, it shows here.
Where does this come from?
PlanetScale's official status page, https://www.planetscalestatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.