# API and dashboard errors

- Provider: [PlanetScale](https://down.guide/planetscale)
- Level: confirmed
- Impact: Partial outage
- lasted 28m
- started 2026-07-17 16:41 UTC
- id: DWN-b2a821f71c
- Official page: https://www.planetscalestatus.com/incidents/01KXRF99MW8ZCZ29X07C73PZTJ

## Updates from PlanetScale
### 2026-07-17 16:41 UTC: investigating
We are aware that both our API and dashboard are returning errors. We are investigating the cause and will restore service as soon as possible.

### 2026-07-17 16:49 UTC: identified
We have identified the cause of the errors - a pattern of requests causing the application to run out of memory and crash - and are working to better handle this traffic pattern now.

### 2026-07-17 16:59 UTC: monitoring
We have increased the memory available to the API and are monitoring the performance and stability of the API and dashboard to confirm service is restored.

### 2026-07-17 17:09 UTC: resolved
API and dashboard service is restored.

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