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PlanetScale

Insights metrics underreporting

Partial outage Lasted 3h · started · PlanetScale's page

Level
confirmed
Worst impact
Partial outage
Down Index
30of 100

What to do

  • Check whether your product depends on PlanetScale. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h it lasted.

    Anything that failed between 2026-07-24 14:41 UTC and 2026-07-24 17:42 UTC may need a replay.
  • Subscribe to PlanetScale's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=planetscale works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from PlanetScale 3

  1. identified

    Insights metrics are underreporting for Postgres and Vitess databases. Database traffic and connectivity are unaffected. We are actively investigating the issue and are deploying mitigations.

    provider

  2. monitoring

    Mitigations are in place and we're seeing signs of recovery. We continue to monitor the health of the system.

    provider

  3. resolved

    The incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-e4bb06c81f

Is PlanetScale still down?

No, this incident was resolved 2026-07-24 17:42 UTC. For PlanetScale's live state, see https://down.guide/planetscale.

How long did it last?

3h, from 2026-07-24 14:41 UTC to 2026-07-24 17:42 UTC, by the times PlanetScale posted.

What caused it?

PlanetScale hasn't published a root cause. If it does, it shows here.

Where does this come from?

PlanetScale's official status page, https://www.planetscalestatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.