# Query insights outage

- Provider: [PlanetScale](https://down.guide/planetscale)
- Level: confirmed
- Impact: Major outage
- lasted 2h 19m
- started 2026-01-31 09:38 UTC
- id: DWN-ff6ab22688
- Official page: https://www.planetscalestatus.com/incidents/01KG9PPRHS8PNHZV4BSME3CGK3

## Updates from PlanetScale
### 2026-01-31 09:38 UTC: investigating
We are investigating an issue with Query Insights

### 2026-01-31 10:08 UTC: identified
There is an incident with a downstream provider. 
\[https://status.clickhouse.com/incidents/01KG9R4QYASZW9VXHG3S2YD4WD\](https://status.clickhouse.com/incidents/01KG9R4QYASZW9VXHG3S2YD4WD "https://status.clickhouse.com/incidents/01KG9R4QYASZW9VXHG3S2YD4WD")

### 2026-01-31 11:06 UTC: monitoring
Insights service is restored and we are blasting through the backlog of data.

### 2026-01-31 11:58 UTC: resolved
Query Insights is fully operational.

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