# Intermittent Outbound call failures in India region for 9180 series

- Provider: [Plivo](https://down.guide/plivo)
- Level: confirmed
- Impact: Degraded
- lasted 3h 52m
- started 2026-06-12 05:21 UTC
- PSTN Calls
- in
- id: DWN-1d48999584
- Official page: https://stspg.io/np7z9yj2q5j9

## Updates from Plivo
### 2026-06-12 05:21 UTC: investigating
Dear Valued Customer,
We are observing intermittent outbound call failures in the India region. Calls from specific series of 9180 Caller IDs are impacted. All other services are operating normally.
We are working with our carrier partner to resolve this

### 2026-06-12 09:13 UTC: resolved
This incident has been resolved.

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