# Intermittent Message failures

- Provider: [Plivo](https://down.guide/plivo)
- Level: confirmed
- Impact: Degraded
- lasted 2h 39m
- started 2025-06-20 18:09 UTC
- us
- id: DWN-310000ca4d
- Official page: https://stspg.io/h0fxqgd1983b

## Updates from Plivo
### 2025-06-20 18:09 UTC: investigating
Dear Valued Customer,
We are currently experiencing intermittent issues impacting SMS and Verify requests. Our engineering team is actively investigating and working to resolve the issue as quickly as possible.
If you have any questions, please get in touch with Plivo Support.
Support portal: https://support.plivo.com/hc/en-us

### 2025-06-20 20:07 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-06-20 20:48 UTC: resolved
This incident has been resolved.

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