# Carrier degradation India

- Provider: [Plivo](https://down.guide/plivo)
- Level: confirmed
- Impact: Degraded
- lasted 25m
- started 2026-02-01 13:53 UTC
- Voice, Asia, SIP Trunking, Asia
- apac, in
- id: DWN-48faf2d3bf
- Official page: https://stspg.io/krq1kyntmp02

## Updates from Plivo
### 2026-02-01 13:53 UTC: investigating
One of our carrier in India is observing minor call failures towards India phone numbers. A small percentage of phone numbers may experience call failures.
We're actively working with our carrier partner to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com

### 2026-02-01 13:54 UTC: investigating
We are continuing to investigate this issue.

### 2026-02-01 14:19 UTC: resolved
The carrier has resolved the issue.

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