# Inbound call failures in India region

- Provider: [Plivo](https://down.guide/plivo)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2026-05-12 11:26 UTC
- in, us
- id: DWN-82a352b0da
- Official page: https://stspg.io/m0bs12ttff19

## Updates from Plivo
### 2026-05-12 10:50 UTC: resolved
Dear Valued Customer,
We recently experienced intermittent Inbound Call failures in India region.
Our engineering and operations teams promptly investigated and resolved the issue. The root cause was identified, and corrective actions have been implemented to prevent recurrence.
Incident Start Time: 12th May 2026 10:50 UTC
Incident End Time: 12th May 2026 11:20 UTC
If you have any questions or concerns regarding this incident, please contact Plivo Support.
Support portal: https://support.plivo.com/hc/en-us

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