# Intermittent Inbound SIP Calls Failures

- Provider: [Plivo](https://down.guide/plivo)
- Level: confirmed
- Impact: Degraded
- lasted 29m
- started 2025-04-21 02:38 UTC
- Endpoint calls (SIP)
- us
- id: DWN-9f28367f07
- Official page: https://stspg.io/7rpty1qlgzm6

## Updates from Plivo
### 2025-04-21 02:38 UTC: investigating
Dear Valued Customer, 
We are currently experiencing intermittent call failures impacting inbound SIP calls. All other services remain fully operational. Our engineers are actively working to resolve the issue and restore service.
If you have any questions, please contact Plivo Support.
https://support.plivo.com/hc/en-us

### 2025-04-21 03:07 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-04-21 03:07 UTC: resolved
This incident has been resolved.

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