# Missing Web hook Events for Voice Calls in India Region

- Provider: [Plivo](https://down.guide/plivo)
- Level: confirmed
- Impact: Degraded
- lasted 1h 30m
- started 2026-03-28 13:23 UTC
- REST APIs and XML
- in
- id: DWN-a89b0ad491
- Official page: https://stspg.io/w66yff43ccp6

## Updates from Plivo
### 2026-03-28 13:23 UTC: investigating
Some webhook events for voice calls are not being generated in the India region. We are actively investigating and working to resolve this as quickly as possible. Updates will be provided as they become available.

### 2026-03-28 14:13 UTC: identified
Issue has been identified. Fix is being implemented.

### 2026-03-28 14:46 UTC: monitoring
A fix has been implemented and we are monitoring the results

### 2026-03-28 14:52 UTC: resolved
This incident has been resolved

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