# Missing Debug Logs in Plivo Console for Messaging and Voice Service

- Provider: [Plivo](https://down.guide/plivo)
- Level: confirmed
- Impact: Degraded
- lasted 42m
- started 2025-03-28 10:30 UTC
- Console
- us
- id: DWN-abb54ed87a
- Official page: https://stspg.io/ypsj4rxyltv8

## Updates from Plivo
### 2025-03-28 10:30 UTC: investigating
Dear Valued Customer,
We are experiencing issues with missing debug logs in the Plivo Console for the Messaging and Voice Services. All other services are functioning normally. Our engineers are actively working to resolve the issue and restore service.
If you have any questions, please get in touch with Plivo Support.
Support portal: https://support.plivo.com/hc/en-us

### 2025-03-28 11:12 UTC: resolved
This incident has been resolved.

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