# Intermittent Message failures in India Region

- Provider: [Plivo](https://down.guide/plivo)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2025-10-07 07:19 UTC
- in, us
- id: DWN-be07a02521
- Official page: https://stspg.io/9nldbp1hkgjj

## Updates from Plivo
### 2025-10-06 14:30 UTC: resolved
Dear Valued Customer,
We recently experienced intermittent SMS failures.
Our engineering and operations teams promptly investigated and resolved the issue. The root cause was identified, and corrective actions have been implemented to prevent recurrence.
Incident Start Time: 6th Oct 2025 14:30 UTC
Incident End Time: 7th Oct 2025 03:30 UTC
If you have any questions or concerns regarding this incident, please contact Plivo Support.
Support portal: https://support.plivo.com/hc/en-us

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