# Outbound call failures in India Bangalore Region

- Provider: [Plivo](https://down.guide/plivo)
- Level: confirmed
- Impact: Partial outage
- lasted 2h 28m
- started 2025-10-29 03:49 UTC
- PSTN Calls
- in
- id: DWN-c8831039b9
- Official page: https://stspg.io/50j0n9l5rqjd

## Updates from Plivo
### 2025-10-29 03:49 UTC: investigating
Dear Valued Customer,
We are observing outbound call failures in the India region. Calls originating from 080 Caller IDs are impacted. All other services are operating normally.
Our engineers are actively working to resolve the issue and restore service.

### 2025-10-29 06:07 UTC: monitoring
The carrier has implemented a fix. Calls are working as expected. We are currently monitoring.

### 2025-10-29 06:17 UTC: resolved
This incident has been resolved.

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