# Intermittent Message Failures

- Provider: [Plivo](https://down.guide/plivo)
- Level: confirmed
- Impact: Operational
- lasted 0m
- started 2025-10-29 14:33 UTC
- SMS API, Verify API
- id: DWN-f87da0860b
- Official page: https://stspg.io/j5c4vbjwtrlj

## Updates from Plivo
### 2025-10-29 14:33 UTC: resolved
We experienced intermittent SMS message failures between 13:50 UTC and 13:59 UTC on 29th Oct 2025 due to an underlying infrastructure failure. The issue was auto-recovered, and all systems have since stabilized.
Message processing has fully recovered, and the platform is operating normally.
Incident Start Time: 29th Oct 2025 13:50 UTC
Incident End Time: 29th Oct 2025 13:59 UTC

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