# Plivo incident history

- **Plivo**: [Intermittent Call failures towards India](https://down.guide/plivo/DWN-0cdfef47e7) (Degraded; lasted 26m; started 2026-10-10 08:09 UTC; in)
- **Plivo**: [Intermittent Call failures towards India](https://down.guide/plivo/DWN-d8cdbd9de5) (Degraded; lasted 33m; started 2026-09-11 06:02 UTC; in)
- **Plivo**: [Voice Call Webhook Delivery Degradation](https://down.guide/plivo/DWN-938e226db4) (Degraded; lasted 6h 51m; started 2026-08-25 07:25 UTC; REST APIs and XML, PSTN Calls)
- **Plivo**: [Call failures towards India](https://down.guide/plivo/DWN-084613b7db) (Degraded; lasted 10h 36m; started 2026-07-31 17:01 UTC; REST APIs and XML, PSTN Calls; in)
- **Plivo**: [Intermittent Call failures towards India](https://down.guide/plivo/DWN-c5af7ec4c4) (Degraded; lasted 3h 10m; started 2026-07-20 06:05 UTC; REST APIs and XML, PSTN Calls; in)
- **Plivo**: [Outbound MMS Failures on Toll-Free Numbers (US & Canada)](https://down.guide/plivo/DWN-a94d22871c) (Partial outage; lasted 2h 10m; started 2026-07-11 07:47 UTC; MMS API; ca, us)
- **Plivo**: [Outbound Call Failures](https://down.guide/plivo/DWN-af0130dc92) (Degraded; lasted 2h 49m; started 2026-07-02 13:40 UTC; REST APIs and XML, PSTN Calls, Client Calls (Browser & Mobile) +8; us)
- **Plivo**: [Outbound Call Failures for Specific 9180 Caller IDs](https://down.guide/plivo/DWN-625a86cf64) (Partial outage; lasted 1h 44m; started 2026-06-30 08:00 UTC; Voice, Asia; apac, in)
- **Plivo**: [Call Failures in US and India regions](https://down.guide/plivo/DWN-04517dddcf) (Partial outage; lasted 56m; started 2026-06-19 13:01 UTC; REST APIs and XML, SIP Trunking, PSTN Calls +2; in, us)
- **Plivo**: [Call failures for 911600 series numbers in India region](https://down.guide/plivo/DWN-be4901dcdc) (Degraded; lasted 0m; started 2026-06-15 07:26 UTC; in, us)
- **Plivo**: [WhatsApp Business API — Elevated Errors and Delays](https://down.guide/plivo/DWN-017975555e) (Degraded; lasted 51m; started 2026-06-12 16:30 UTC; us)
- **Plivo**: [Intermittent Outbound call failures in India region for 9180 series](https://down.guide/plivo/DWN-1d48999584) (Degraded; lasted 3h 52m; started 2026-06-12 05:21 UTC; PSTN Calls; in)
- **Plivo**: [Elevated Call Failure Rate on 9180 Number Series(India Region)](https://down.guide/plivo/DWN-d07524a0fc) (Degraded; lasted 0m; started 2026-06-06 13:00 UTC; in)
- **Plivo**: [Inbound call failures in India region](https://down.guide/plivo/DWN-82a352b0da) (Degraded; lasted 0m; started 2026-05-12 11:26 UTC; in, us)
- **Plivo**: [PHLO: Inbound call failures — sub-account numbers on main account PHLO apps](https://down.guide/plivo/DWN-9c2a414d9d) (Degraded; lasted 0m; started 2026-04-08 06:30 UTC; us)
- **Plivo**: [Missing Web hook Events for Voice Calls in India Region](https://down.guide/plivo/DWN-a89b0ad491) (Degraded; lasted 1h 30m; started 2026-03-28 13:23 UTC; REST APIs and XML; in)
- **Plivo**: [Voice calls are impacted due to infrastructure issue in US region.](https://down.guide/plivo/DWN-daeb8efb95) (Degraded; lasted 1h; started 2026-02-09 14:59 UTC; SIP Trunking, PSTN Calls, Client Calls (Browser & Mobile); us)
- **Plivo**: [Failures to retrieve CDRs in India Region](https://down.guide/plivo/DWN-ca94292125) (Degraded; lasted 28m; started 2026-02-09 12:25 UTC; Recordings, CDR (Call Detail Records); in, us)
- **Plivo**: [Service degradation - Intermittent Messaging Failures](https://down.guide/plivo/DWN-51b8c04612) (Degraded; lasted 3h 30m; started 2026-02-08 13:41 UTC; SMS API, Verify API; us)
- **Plivo**: [Outbound call failures in India region for 160 series](https://down.guide/plivo/DWN-47e54749cf) (Major outage; lasted 4h 21m; started 2026-02-05 08:39 UTC; PSTN Calls; in)
- **Plivo**: [Carrier degradation India](https://down.guide/plivo/DWN-48faf2d3bf) (Degraded; lasted 25m; started 2026-02-01 13:53 UTC; Voice, Asia, SIP Trunking, Asia; apac, in)
- **Plivo**: [Voice and Zentrunk partial outage](https://down.guide/plivo/DWN-b051de1946) (Degraded; lasted 27m; started 2026-02-01 11:04 UTC; REST APIs and XML, SIP Trunking, PSTN Calls +3)
- **Plivo**: [Voice API Intermittent Failures (India Region)](https://down.guide/plivo/DWN-5ef3340e74) (Degraded; lasted 0m; started 2026-01-14 13:46 UTC; in)
- **Plivo**: [Delivery issue with outbound SMS to the US from certain 10DLC campaigns.](https://down.guide/plivo/DWN-4b2ec0182f) (Degraded; lasted 1d 2h; started 2026-01-07 08:25 UTC; SMS API; us)
- **Plivo**: [Intermittent Message Failures](https://down.guide/plivo/DWN-f87da0860b) (Degraded; lasted 0m; started 2025-10-29 14:33 UTC; SMS API, Verify API)
- **Plivo**: [Outbound call failures in India Bangalore Region](https://down.guide/plivo/DWN-c8831039b9) (Partial outage; lasted 2h 28m; started 2025-10-29 03:49 UTC; PSTN Calls; in)
- **Plivo**: [Intermittent SMS failures in India Region](https://down.guide/plivo/DWN-cf26b86331) (Degraded; lasted 12h 38m; started 2025-10-26 15:35 UTC; SMS, Asia; apac, in, us)
- **Plivo**: [Intermittent Message failures in India Region](https://down.guide/plivo/DWN-be07a02521) (Degraded; lasted 0m; started 2025-10-07 07:19 UTC; in, us)

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